Luke Harris

Microsoft Business Applications Consultant

10+ years transforming how organisations work. Delivering Dynamics 365 and Power Platform solutions from strategy to adoption, now supercharged with AI.

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About Me

Luke Harris

I'm a Microsoft Business Applications Consultant based in Melbourne, Australia, with over a decade of experience helping organisations streamline operations, modernise legacy systems, and drive measurable outcomes through Dynamics 365 and the Power Platform.

I lead engagements end-to-end - from presales and discovery through solution architecture, delivery, and user adoption - translating complex business needs into scalable, intuitive systems. My background spans the public sector, global enterprises, and high-growth SMBs across Australia and the United States.

I've had the privilege of working with three outstanding Microsoft partner consultancies throughout my career: PowerObjects/HCLTech, SOCO, and Olympic33 - each shaping my approach to client delivery and technical problem-solving.

10+
Years
40+
Clients
20+
Industries
🎯

What I Do

Presales & solution architecture, Dynamics 365 implementations, Power Platform development, AI integration, training & adoption

🌎

Where I've Worked

Minneapolis, MN, Austin, TX and Melbourne, VIC - delivering for clients across Australia, the United States, and Europe

🎓

Education

Bachelor of Business Information Systems - Deakin University
Graduate Diploma of Education - Monash University

Core Expertise

⚙️

Dynamics 365 Customer Engagement

End-to-end implementations across Sales, Customer Service, and Field Service - including Dataverse schema, business rules, and ERP integrations.

⚡

Power Platform Development

Canvas apps, model-driven apps, Power Automate, and Power BI - replacing spreadsheets and legacy systems with connected solutions.

💡

Presales & Solution Architecture

Discovery workshops, solution design, proposals, demos, and estimation - winning work and setting projects up for success.

🚀

Digital Transformation

Modernising legacy Access databases and manual processes onto cloud-first Microsoft platforms with a focus on adoption.

👥

Training & Adoption

Hands-on training programs, workshops, and documentation that drive real adoption - backed by a formal education background.

🔗

System Integration

Connecting Dynamics 365 with ERPs, third-party platforms, and custom APIs through reliable, scalable integration patterns.

AI-Augmented Consulting

I actively integrate AI across every phase of my work - from backend platform capabilities to front-end productivity tools - to deliver faster, smarter, and more impactful outcomes for clients.

🛰

Copilot Studio & Azure AI

Building intelligent agents and chatbots with Microsoft Copilot Studio. Leveraging Azure AI services to add cognitive capabilities - from document intelligence to knowledge retrieval - directly into business applications.

🔌

Skills & MCP Development

Designing and building custom Skills and Model Context Protocol (MCP) servers that extend AI assistants with domain-specific tools, enabling organisations to automate complex workflows and connect AI to their real systems.

💫

AI-Powered Delivery

Using Claude Code, GitHub Copilot, and other AI tools to accelerate code generation, solution design, documentation, and testing. Claude Code handles agentic development tasks directly from the terminal - dramatically compressing delivery timelines without sacrificing quality.

🎨

Rapid Prototyping & Automation

Using Claude Cowork to automate file and task management, generate documents, and streamline consulting workflows. Combining Cowork, Lovable, and Claude Code to rapidly prototype interfaces, build proof-of-concept applications, and validate ideas with stakeholders.

Consulting Experience

Principal Consultant
Melbourne, VIC
Senior Functional Consultant
Melbourne, VIC
Senior Consultant
Austin, TX
Senior Consultant
Minneapolis, MN

Industries Served

40+ clients across diverse sectors - delivering solutions tailored to the unique challenges of each industry.

Government & Public Sector Defence & Aerospace Financial Services Clean Energy & Sustainability Healthcare Not-for-Profit & Social Services Retail & Consumer Goods Construction & Roofing Global Infrastructure Insurance & Underwriting Apparel & Fashion Aquaculture & Agriculture Transport & Logistics Cybersecurity Data Analytics & Intelligence Software & Technology Recycling & Waste Management Manufacturing Events & Conferences Education & Higher Ed Membership Associations

What People Say

“
It was an absolute pleasure working with Luke on such a fast-paced project. He took the time to really understand our business and the final product looks fantastic. The team has already started embracing the new platform and with Luke's guidance they'll become experts in no time. Outstanding effort all round.
General Manager Apparel & Fashion
“
Luke's deep understanding of our business made all the difference. He didn't just configure a system - he transformed how we operate. We went from juggling spreadsheets and manual follow-ups to a streamlined platform that our team actually enjoys using. We were genuinely sad to see him move on.
Vice President, Strategic Operations Employee Benefits & Insurance
“
Luke delivered a field service implementation that completely changed how our crews operate day-to-day. What used to take hours of scheduling and coordination now happens in real time - he even built us a custom canvas app to tie it all together. He understood our business from day one and delivered something our team actually wants to use.
President Roofing & Construction

Technology Stack

Dynamics 365

Sales Customer Service Field Service Dataverse Model-Driven Apps FetchXML Solution Management

Power Platform

Power Apps (Canvas) Power Automate Power BI Power Pages Copilot Studio

Azure & Cloud

Azure AI Services Azure DevOps Microsoft Entra ID Azure Functions Application Insights

AI & Automation

Claude / Anthropic GitHub Copilot Lovable Copilot Studio Agents Model Context Protocol (MCP) Custom Skills

Development

JavaScript HTML / CSS XML REST APIs

Certifications & Education

Microsoft Certifications

Microsoft

Power Platform Functional Consultant Associate

2026

Microsoft

Azure AI Fundamentals

2025

Microsoft

Dynamics 365 Customization & Configuration

2018

Education

Monash

Graduate Diploma of Education (Secondary)

Monash University

Deakin

Bachelor of Business Information Systems

Deakin University

Let's Connect

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